Maintenance & Support
 Assima provides Maintenance & Support services related to the licenses of the Assima software. The Standard Maintenance and Support Agreement includes:
- Upgrades to the newer version of AMS incorporating fixes and improvements
- Upgrades that correspond to the evolution of the development tool used for the application and to the evolution of the underlying operating system
- Telephone (Hot line) and email assistance during regular business hours (For America, 9am to 5pm Eastern Time)
- Unlimited access to the Assima Support Center (online support system)
- A service level agreement with standard response time expectations based on the severity of the encountered problem
- A Premium Maintenance and Support Agreement is available for mission critical applications that need 24/7 assistance and shorter response time expectations. Please contact your sales representative for more details about the Premium Maintenance and Support Agreement
Training Services
Assima can provide training services regarding the use of AMS. The standard training lasts 2 days. All our trainers have many years of experience in the field and can help you jump start your project.
Consulting Services
For projects with special needs, Assima can provide consulting services. Typically our consultants can assess your requirements from a technology and linguistic point of view and then propose the best approach for you context. Our consultants can also help you build a plan and schedule for your project.
 Learn more about Assima Multilingual Suite and its technology
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