Global Retail Bank

Global Retail Bank Case Study

Industry: Banking
Region: Global
Assima Solution: Assima Training Suite (ATS)

A major global retail bank trained more than 5,000 staff in Germany quickly and cost effectively with Assima Training Suite, supporting a seamless and efficient transition to a globally standardized core banking system.

The bank has grown quickly in recent years through acquisition, inheriting a costly, heterogeneous IT environment. To reduce operation and support costs and achieve new economies of scale, the bank is standardizing its core banking system worldwide.

With nearly all of the bank’s mission-critical activities dependent on the core banking system, from customer and account management to accounting and reporting, the staff had to be fully trained on the new software before it went live in each country. To ensure more than 5,000 staff in Germany were ready in time, the bank planned a major training program based on a blend of classroom sessions and eLearning.

 

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