Lloyds Banking Group

Lloyds Banking Group

Industry: Finance
Region: Europe
Assima Solution: Assima Training Suite

Lloyds Banking Group Insurance Customer Delivery increases training quality scores from 40-90% with Assima

Lloyds Banking Group embarked on a major transformation project to put customers at the heart of its operations. To meet the training requirements of the project they used the Assima Training Suite to provide a realistic, interactive training experience by replicating the live systems and using a "show me", "tell me", and "let me practise" approach.

 

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With Assima, we can have a centralised repository of training materials that everyone can access, with no need for costly stand-alone training clients/training sandboxes.

Learning Program Manager