How nPower reduces their SAP cost and time training

Industry: Energy
Region: Europe
Assima Solution: Assima Training Suite

npower saves £3 million with Assima on their SAP training

When leading UK energy company npower migrated its mission-critical enterprise systems to SAP, a major training challenge ensued. The organization, which supplies electricity and gas to 5.1 million business and residential customers, needed to train 4,500 people on the new system quickly and efficiently, including key customer-facing teams at the contact centre.

By replacing traditional classroom training with The Assima Training Suite, npower has dramatically reduced training costs and times, while also enhancing the learning experience for staff.

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Here was a system that would allow me to train new staff on SAP without the astronomical cost of building and maintaining a SAP training client. Assima really was the answer to our prayers.

Andy Hurren, Head of Learning