Privacy Policy

Assima is committed to protecting your personal information when you are using This Privacy Policy relates to our use of any personal information you provide to us through


In order to provide you with the full range of Assima services, we are sometimes required to collect information about you.

This privacy policy explains the following:

  • what information Assima may collect about you
  • how Assima will use information we collect about you
  • when Assima may use your details to contact you
  • whether Assima will disclose your details to anyone else
  • your choices regarding the personal information you have provided to us
  • the use of cookies on and how you can reject these cookies

As set out above, Assima is committed to safeguarding your personal information. Whenever you provide such information, we are legally obliged to use your information in line with all laws concerning the protection of personal information, including the Data Protection Act 1998 (these laws are referred to collectively in this Privacy Policy as the “data protection laws”).

The websites contains hyperlinks to websites owned and operated by third parties. These third party websites have their own privacy policies, including cookies, and we urge you to review them. They will govern the use of personal information you submit or are collected by cookies whilst visiting these websites. We do not accept any responsibility or liability for the privacy practices of such third party websites and your use of such websites is at your own risk (see our Terms and Conditions for more details).

What information Assima collects

When you sign up to participate in or receive a service from, such as newsletters, competitions, live chats, or register your details with us, we may ask for personal information about you. This can consist of information such as your name, company name, e-mail address, postal address, telephone or mobile number. Different webpages may ask for different personal information.

By entering your details in the fields requested, you enable Assima and its service providers to provide you with the services you request. Please note that sometimes on particular webpages we will require you to provide additional personal information, and sometimes sensitive personal information.

Assima also uses cookies and collects IP addresses (an IP address is a number that can uniquely identify a specific computer or other network device on the internet). We use analysis software to look at IP addresses and cookies for the purpose of enhancing your user experience. This information is not used to develop a personal profile of you and the log files are regularly purged. We also use your IP address to determine whether you are accessing the services from the UK or not.

How Assima uses the information collected

Assima will use your personal information for a number of purposes including the following:

  • for “service administration purposes”, which means that Assima may contact you for reasons related to the service you have signed up for (e.g. to provide you with password reminders)
  • to contact you about a service or information you requested
  • IP addresses are used to identify the location of users, the number of visits from different countries and also to block disruptive use
  • to analyze and improve the services offered on e.g. to provide you with the most user-friendly navigation experience

Where Assima proposes using your personal information for any other uses we will ensure that we notify you first. You will also be given the opportunity to withhold or withdraw your consent for your use other than as listed above.

When Assima can contact you

Assima may contact you:

  • in relation to the functioning of any service you have signed up for in order to ensure that Assima can deliver the services to you
  • where you have opted to receive further correspondence
  • to invite you to participate in surveys about Assima services (participation is always voluntary)
  • for marketing purposes where you have specifically agreed to this

Will Assima share my personal information with anyone else?

We will keep your information confidential except where disclosure is required or permitted by law (for example to government bodies and law enforcement agencies). Generally, we will only use your information within Assima. However, sometimes Assima uses third parties to process your information. Assima will require these third parties to comply strictly with its instructions and Assima will require that they do not use your personal information for their own business purposes.

How long will Assima keep my personal information?

We will hold your personal information on our systems for as long as is necessary for the relevant service, or as long as is set out in any relevant contract you hold with Assima. In the case that you wish to cancel your registration with Assima, while people cannot use the personal information, it stays on the system until deleted by request or as decided by Assima.

Can I find out what personal information Assima holds about me?

Under the Data Protection Act you have the right to request a copy of the personal information Assima holds about you and to have any inaccuracies corrected. (We reserve the right to charge for information requests and will require you to prove your identity with at least 2 pieces of approved photographic identification.) We will use reasonable efforts to supply, correct or delete personal information about you on our files.

Please address requests and questions about this or any other question about this Privacy Policy to us via

505 Maisonneuve West
Suite 400
Montreal, QC, H3A 3C2

Changes to Assima’s Privacy Policy

This privacy policy may be updated from time to time so you may wish to check it each time you submit personal information to The date of the most recent revisions will appear on this page.

Cookies Policy

a) What is a cookie?

A cookie is a small amount of data, which often includes a unique identifier that is sent to your browser from a website’s computer and is stored on your computer’s hard drive. Each website can send its own cookie to your browser if your browser’s preferences allow it, but (to protect your privacy) your browser only permits a website to access the cookies it has already sent to you, not the cookies sent to you by other sites. Many sites do this whenever a user visits their website in order to track online traffic flows.

Cookies record information about your online preferences and allow us to tailor the websites to your interests. Users have the opportunity to set their computer to accept all cookies, to notify them when a cookie is issued, or not to receive cookies at any time. The last of these means that certain personalized services cannot then be provided to that user and accordingly you may not be able to take full advantage of all of features. Each browser is different, so check the “Help” menu of your browser to learn how to change your cookie preferences.

During the course of any visit to, the pages you see, along with a cookie, are downloaded to your computer. Many websites do this, because cookies enable website publishers to do useful things like find out whether the computer (and probably its user) has visited the website before. This is done on a repeat visit by checking to see, and finding, the cookie left there on the last visit.

b) How does Assima use cookies?

Information supplied by cookies can help us to analyze the profile of our visitors and help us to provide you with a better user experience.

Assima also use a number of independent measurement and research companies. They gather information regarding visitors to Assima’s sites on our behalf using cookies, log file data and code which is embedded on our website. We use this type of information to help improve the services it provides to its users. Assima strictly require that third parties do not use any information for their own business or other purposes. Certain other areas of may use cookies for a specific reason.

Working with Third Parties

Assima works with third parties to collect user data for conversion tracking and serving ads targeted to users’ interests. With regards to Twitter, you can opt out of interest-based advertising through methods that Twitter may specify from time to time here.

Contacting Assima about this Privacy Policy

If you have any questions or comments about this Privacy Policy please write to us:

505 Maisonneuve West
Suite 400
Montreal, QC, H3A 3C2

Last Updated: 15/11/2019

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505 Maisonneuve West
Suite 400
Montreal, QC, H3A 3C2


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