Empower users to become self-sufficient
It provides step-by-step guidance through a full process – field by field, screen by screen. Employees perform at their best without calling the help desk or depending on their colleagues.
Prevent mistakes and increase data quality
Users can navigate your system confidently, knowing that critical inputs are instantly double-checked against a range of databases.
Minimize compliance, reputation, and operational risks
Ensure best practices by reminding users of must-do actions inside and outside your applications. Communicate critical messages such as change management notices and compliance checks to all relevant users.
Reduce retraining and helpdesk calls
Keeps everyone up-to-date on new software updates, regulations, compliance requirements, process changes – at the point of need. No need to take employees away from their regular tasks – learning happens in the flow of work.
“Assima has led to an 85% reduction in helpdesk calls, and ROI of €200,000.”
Fewer help desk calls
Fewer help desk calls
